Psychology of crowd safety management training

We deliver a course aimed at all professionals who work with or plan around crowd and event safety.

About the course

This two-day course is aimed at crowd safety managers, event organisers, licencing authorities, stewarding organisations, stadium managers, health and safety officers, emergency/resilience planners, and emergency responders (fire, police, and ambulance).

Those who work with crowds in these contexts depend upon knowledge of crowd behaviour and psychology in order to enhance positive crowd experiences, maintain safety and security, and to manage risks.

This Masterclass presents the latest scientific research and thinking in crowd psychology. It will provide event safety professionals with core concepts and principles transferable across a variety of domains, as well as presenting rationales for practice in specific areas.

It offers a set of practical recommendations and guidelines on how to use group psychology to manage safety and enhance resilience in crowd events.

Activities will consist of a series of lectures alongside workshop exercises.

Courses

  • May 2016, Jeddah: A workshop for Hajj crowd psychology
  • January 2020, Dublin: 
  • February 2020, Netherlands: 
  • September 2023, Utrecht:  
  • February 2024, Dublin:  
  • September 2024: Edinburgh City Council:  Crowd Psychology for Crowd Safety Management
  • September 2024, Amsterdam:  

Online training resources

  •  - Professor John Drury [YouTube]. 
  • Drury, J. (2021).  The Crowd Magazine.
  • Drury, J., Rogers, M. B., Marteau, T. M., Yardley, L., Reicher, S., & Stott, C. (2021). . Safety Science139, 105243.
  • Drury, J. (2020). Festival Insights.
  • Drury, J. (2019, October 13th). . The Crowd magazine.
  • Drury J, Carter H, Cocking C, Ntontis E, Tekin Guven S and Amlôt R (2019) Front. Public Health 7:141. doi: 10.3389/fpubh.2019.00141 
  • Drury, J. (2018, July 18th).  Festival Insights.