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Sending Bulk Emails


Sending large quantities of emails from either your personal account or a shared mailbox will need to be carried out with caution to avoid problems. 

 

Email Sending Limits 

If you need to send large quantities of emails you will need to be aware of security policies that restricts the amount of mail that can be sent. This is to protect the University domain from being the victim of/or being used for the purposes of malicious cyber attack. 

If the university is sending large quantities of unsolicited emails to external addresses outside the University there is a risk this can be viewed as spam and our university addresses may get blocked by other web hosts. 

2968. What are my email quotas and message limits? : Frequently asked questions : ... : ITS : ÅÝܽ¶ÌÊÓƵ

 

 

Distribution Groups/Lists

Outlook Distribution Lists, also called Distribution Groups, are groups of email recipients addressed as a single recipient. In other words, multiple email addresses in one group. A distribution group is useful to send to groups of people, particularly if you need to do this on a regular basis and help avoid restrictions  with sending larger quantities of mail. 

The university manages a number of Automated groups where membership is automatically updated. Also we provide provision for Manually managed groups where owners can manage the membership themselves or request bulk updating of groups if required. 

Distribution Groups : Email and calendar : ... : ITS : University of Susse

 

Other Tools 

  • Surveys-  it is normally better to use supported tools for this when possible rather than university emails eg Qualtrics or Canvas  
  • You might wish to use other third-party tools for bulk sending mail as long as you make sure that the third-party tool is data protection compliant. For any tool you use, we recommend you liaise with IT services and arrange some test emails to check delivery through our mail security policies. 

Please note - The University no longer supports the use of Mailchimp as they don’t meet all requirements of UK data protection legislations.

 

Security and Compliance

For sending any large quantity of mail you must be aware of the university Data Protection Policies. 

  Surveys and mailing lists : Data Protection : ... : Governance and Compliance : ÅÝܽ¶ÌÊÓƵ

 

created on 2023-09-06 by Lucy Pearson
last updated on 2024-10-15 by Lucy Pearson