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2714
SPSS or AMOS Authorisation Error


Symptoms: When trying to activate the authorisation code you receive the following message:
"Please run this utility from your product's installation folder.(echoid.dat)"

To resolve the issue:
Follow the steps outlined in this help page on the IBM webpage:

Once you have completed the steps click Start > All Programs > IBM Statistics > right-click on the Authorisation Wizard and choose 'Run as Administrator'.
In the license administrator copy and paste in the code from this page.

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This is question number 2714, which appears in the following categories:

Created by Mark Wilson on 12 March 2015 and last updated by Mark Wilson on 8 August 2016